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The work of care coordinators is complex. Before you can fulfill a care request, you must meet a large number of requirements. For example, you need to map out all the information about the potential client and their social network. It is also important to describe the care request as clearly as possible so you can find the right, matching care offer. Once that’s done, the next step involves securing funding, informing the care organization, and updating waiting lists. Besides this time-consuming process, care coordinators also face increasing complexity due to new regulations.
While the work of a care coordinator is already time-consuming and complex, and new regulations add further complexity, many are now working (partly) from home due to the pandemic. In this world of hybrid working, achieving mutual coordination is often difficult and unnecessarily time-consuming. Therefore, it is even more important that everyone collaborates within one system that is safe, reliable, and easily accessible from both the home office and the workplace.
In this whitepaper, you will learn how, as a care coordinator, you can help your clients get the right care as quickly as possible.
Bonus: Starting with CRM at the intake.
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